Available 24/7  800-875-9065

Administrative Assistant

Job Overview

We currently have an immediate opening for an Administrative Assistant at our Sumner Voiles Funeral Chapel location. This is a full-time position with an industry leading benefits package in Sumner with hours being Monday through Friday from 8:30 AM to 5 PM.

Daily Tasks Typical of an Adminstrative Assistant

• Answer the phone in a gentle and warm manner and route calls appropriately.

• Greet visitors and guests warmly and make them feel welcome in a funeral home setting.

• Maintain company software system with new client information and records, and enter older death records when schedule allows.

• Update and maintain website with new client information.

• Receive and/or process payments.

• Process client files for follow up, future contact and subsequent archival.

• Prepare periodic reports and/or simple financial analysis.

• Draft correspondence.

• Maintain fax machine and route documents to appropriate personnel.

Basic Traits and Skills You Need to be Effective

• Ability to work individually and as part of a team.

• Strong attention to detail.

• Excellent communication and organization skills.

• Ability to multi-task and work in a fast paced environment.

• Problem solving skills.

• Willingness to volunteer for extra tasks as needed to help the overall team.

• Professional in speech, manner and dress as befits a funeral home setting.

Computer Skills You Will Need

• Strong MS Word and MS Excel skills (required and tested)

• Type 55 wpm and 10 key by touch at 180 kpm

• Basic MS Outlook, Access, PowerPoint, Publisher skills (required and tested)

• Ability to navigate Internet for research and online software use

• Working knowledge of a Windows environment

• Previous use of SRS Procession preferred but not required


• High school diploma, GED or completion of a diploma training program at a college or technical school.

• Office management background preferred

To apply, please submit a cover letter and resume to us via email by clicking the Apply Now button on this page, or postal mail to Gaffney Group, 1002 S. Yakima Ave., Tacoma, WA 98405 (Attn: Human Resources) no later than 6/20/2024. All applications will be held in the strictest of confidence. When submitting electronically, please send only Word (.doc or .docx) or Acrobat (.pdf) formats. All other formats received will be discarded without notification. NO CALLS PLEASE!!!

About Our Company

Gaffney Group was founded in 2017 by Corey and Jennifer Gaffney, both licensed funeral directors. It was at that time that our company grew from 2 to 9 companies. It made practical business sense to streamline and more fully organize our efforts to smoothly operate a growing portfolio of first class businesses.

Gaffney Group has worked hard to create and foster a reputation of premier facilities, world class staff and brands designed to serve all types of customer preferences. Like any growing company, we’re always looking to improve the way we do business.

• Funeral Director license required. Embalming license preferred.

• At least three years of Funeral Director experience.

• Insurable driving record.

Job Type

• Full Time


• $19.00 – $23.00 per hour


• 401(k)

• Dental insurance

• Employee discount

• Health insurance

• Paid time off

• Vision insurance


• 8 hour shift

• Monday to Friday


• High school or equivalent (Preferred)


• Microsoft Office: 1 year (Preferred)

• Customer Service: 1 year (Preferred)

• Funeral Home: 1 year (Preferred)

Work Location

• In person